Benefits
- Increases positive reviews for a stronger online presence
- Simplifies patient engagement with manual or automated requests
- Drowns negative reviews by encouraging more positive feedback
Manual Review Requests
- Go to "Reviews" in your GetSetPro dashboard
- Click
- Enter email addresses or phone numbers to send review requests to.
- Optional - Customize the text of your review request
(do not change the "PRACTICE-NAME" and "LINK" sections) - Select
- Note - Repeat request (within 12 months) will be flagged. To override and request again select
Enable Automated Review Requests (Recommended!)
- Go to "Reviews" in your GetSetPro dashboard
- Select and from the drop-down menu
- Select
- Optional - Edit Delay Time
Edit to change the 120 minute default delay before review request is sent
Cancel an Automated Review Request
Front office staff can easily stop an automated review from going out to a specific patient.
- Go to "Reviews" in your GetSetPro dashboard
- Find review you'd like to cancel under header
- Click Cancelon the review request you want to block