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Knowledge base
Support Articles
Getting Started
1
Choosing & Registering a New Domain Name
Login
4
GetSetPro First Time Login
GetSetPro Password Help
How do I reset the password for my website/WordPress?
Logging Into GetSetPro For Returning Users
Campaigns
0
Social Posts
0
Reviews
5
How do I reply to reviews in the GetSetPro Reviews Dashboard?
How to adjust GetSetPro Review settings?
How to set up Automated Review Requests?
In the GetSetPro Reviews dashboard, how do I find the ones that need a reply?
What do I do if appointments are not showing up in the GetSetPro Reviews dashboard?
Scheduler
8
Create Appointment types in ODOffice Pro
Does EyeCarePro offer the Online Exam Scheduler service for the EHR my practice works with?
Does the Online Exam Scheduler write back to my EHR?
How do I confirm or reject an appointment scheduled using the Online Exam Scheduler?
How do I reach out to EyeCarePro regarding changes to my Online Exam Scheduler?
View all 8
Forms
7
Adding Fields to the Default View
Can I use my own Patient Registration Form instead of the built-in EyeCarePro form?
Changing Notifications in Forms
How to Retrieve Form Submissions
Making Changes to Existing Forms
View all 7
Text Messages
0
Website
10
Adding a blog post to website
Adding a new page to website
Adding/remove insurance or frame line
Adding/removing an announcement banner
Can I use a third party Appointment Scheduler on my website?
View all 10
Email
0
Domain
5
Choosing & Registering a New Domain Name
How do I transfer my domain to a different registrar?
Leaving your Web Hosting company
Leaving your Web Hosting Company and Coming Onboard with ECP
What is a Registrar and why do I need one?
Billing and Payments
2
How do I update my credit card on file for automatic payments?
What payment methods are accepted at EyeCarePro?
Onboarding
Getting Started
9
Adding EyeCarePro as an Admin to Facebook Business Page
Connecting Your Facebook Business Page to Your Instagram Business Page
Document Needed for Google Ads Verification and Apple Maps Verification
GetSetPro Connections (FB,GMB, IG +)
Granting Access: Google Business Profile
View all 9
GetSetPro
Login
3
How do I add a new user in GetSetPro?
GetSetPro Login
Wordpress Website Login
Reviews
5
Review Requests
Review Replies
Review Replies Library
Automated Review Requests
Remove Testimonials
Contact Lenses
1
Contact Lens Updates
Locations
2
Location Updates
Office Hours Updates
Team
1
Team Members Updates
Frames
1
Frame Brand Updates
Appointment Scheduler
2
Appointment Scheduler
EHR Integrations
Insurance
1
Insurance Updates
Social Media
1
Social Media Posts
Forms
1
Forms Inbox
Campaigns
2
Schedule, Edit, or Cancel Campaigns
How to Schedule a Campaign
Google/GMB
1
Update Google Profile
Announcements
1
Manage Announcements