Benefits

1. Track social media engagement
2. Identify practices that require attention

Select a Group or CS/MM

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Use the dropdropdown to filter reports by specific practice groups.
3. Use the dropdown to to filter by specific CSs or MMs

Review the Dashboard Summary

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Listed are the following metrics for Performance Metrics
   • • Facebook Total: Total posts published on Facebook
     • Instagram Total: Total posts published on Instagram
     • Google Clicks: Interactions generated from Google Business Profiles
     • Location Posts: Total number of social posts across all practice locations
     • Total Interactions: Combined social engagement across platforms
3. Listed are the following metrics for Alerts
   • • No Interactions: Practices or locations with no engagement on social media posts
     • Posting Issues: Alerts related to failed or incomplete post publications

Investigate Active Alerts

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Click on an alert to view the specific practices or locations affected
   Example:
3. Expand the alert to see details about the issue

Review Practice-Level Data

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Scroll down to the practice data table
3. Each row contains metrics such as:
   • • City: The practice's location
     • FB Likes, Comments, Shares: Breakdown of interactions on Facebook
     • IG Metrics: Interactions on Instagram
     • Google Clicks: Number of clicks from Google posts

Optional: Search for Specific Practices

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Use the at the top of the table to find a practice by name or keyword

Optional: Export the Report

1. Go to "Social Reports" in GetSetPro Admin dashboard
2. Click the to download the report for offline analysis