Reply to Reviews Manually

-Stay in touch with patients

-Create a positive online image for potential patients

-Gain SEO advantages by signaling to Google that your practice is actively managed

  1. Go to "Reviews" in your GetSetPro dashboard
  2. Optional - Select  to narrow down reviews to only those that still need a reply
  3. Select  to auto-generate a HIPAA-compliant reply to a review
  4. Optional - Select to choose a different auto-generated reply
  5. Optional - Enter your own custom reply to replace the auto-generated reply
  6. Select  when done

Reply to Reviews Automatically (Recommended!)

-Automatic replies to 4 and 5 star reviews

-Uses a library of responses to not be repetitive

-Still requires you to answer to negative reviews manually

  1. Go to "Reviews" button in your GetSetPro dashboard
  2. Select  
  3. Select "Review Settings"
  4. Under "Replies," select

Review Replies Library

- Customize your review response library

- For manual and automated replies

  1. Go to "Reviews" in your GetSetPro dashboard
  2. Select  and then "Manage Replies"
  3. Select to edit an existing reply
  4. OR select  for a new reply
  5. Select to set review stars for this reply
  6. Optional - Select to only use this reply where the reviewer left a comment
  7. Edit or insert text for your auto-reply
  8. Select  when done
  9. Optional - Select  to remove an auto-reply